Data Center Operations Technician (DCT Escort)
Position Description
Location: Rayong, Thailand
Company Introduction
ByteBridge is hiring a Data Center Operations Technician (DCT Escort) to support day-to-day activities in a secure data center environment.
Position Overview
The role is responsible for escorting vendors and contractors in restricted areas while ensuring compliance with site security, safety, and operational procedures. You will also support basic operational coordination and ensure that all on-site activities follow approved processes.
Key Responsibilities
- Vendor Escort & Access Control
- Escort vendors, contractors, and visitors within restricted data center areas
- Ensure visitors comply with site security and operational procedures
- Verify access approvals, work permits, and maintenance schedules before entry
- Monitor vendor activities to ensure work is performed within the approved scope
- Operational Support
- Support daily data center operations and facility activities
- Assist with basic operational tasks such as equipment checks and site inspections
- Coordinate with operations teams during maintenance or installation work
- Report any operational risks, safety issues, or irregular activities
- Monitoring & Compliance
- Follow Standard Operating Procedures (SOP) and site Method of Procedures (MOP)
- Maintain records of vendor visits, access logs, and maintenance activities
- Ensure compliance with safety, security, and operational policies
- Support audit and compliance requirements when necessary
Required Qualifications
- Diploma or Degree in IT, Engineering, or a related field
- Experience in data center operations, IT support, facilities, or technical environments is preferred
- Basic understanding of data center safety procedures and access control
- Strong attention to detail and ability to follow operational processes
- Good communication and coordination skills
- Ability to work in a 24x7 shift environment
Preferred Qualifications
- Experience working in data center or infrastructure environments
- Basic knowledge of servers, networking equipment, or data center operations
- Experience coordinating vendors or supporting maintenance activities
- IT certifications such as CompTIA, CCNA, or equivalent are an advantage
Additional Requirements
- Ability to work in secure environments with strict operational procedures
- Professional attitude and strong sense of responsibility
- Ability to work independently and as part of a team