Facilities Management Technician (FMT)
Position Description
Location: Rayong, Thailand
Company Introduction
ByteBridge Technology (BPO Project) is hiring Facilities Management Technicians (FMT) to support the operation and maintenance of critical data center infrastructure.
Position Overview
This role ensures the reliability and availability of facility systems such as power, cooling, and environmental infrastructure. You will work closely with operations teams, data center providers, and vendors to coordinate maintenance activities, monitor facility performance, and respond to operational incidents.
Key Responsibilities
- Facility Operations
- Support day-to-day operations of data center facility infrastructure
- Conduct regular inspections of data center environments and critical systems
- Provide onsite support during scheduled maintenance and change activities
- Ensure facility systems operate in accordance with operational procedures
- Maintenance Coordination
- Coordinate with data center providers and vendors on Mechanical & Electrical (M&E) maintenance activities
- Review maintenance schedules and ensure minimal operational disruption
- Assist with maintenance planning, implementation, and follow-up activities
- Incident & Risk Management
- Respond to facility-related incidents such as power failures, cooling issues, or alarms
- Escalate issues promptly to the relevant teams and support incident resolution
- Participate in post-incident reviews and support continuous improvement initiatives
- Operational Compliance & Documentation
- Follow Standard Operating Procedures (SOP), Method of Procedures (MOP), and safety guidelines
- Maintain accurate documentation of facility operations, maintenance activities, and changes
- Support audit and compliance requirements
- Reporting & Coordination
- Provide operational updates on facility activities, maintenance, and changes
- Coordinate with cross-functional teams including data center operations and facility providers
- Support facility capacity planning for space, power, and cooling requirements
Required Qualifications
- Diploma or Degree in Electrical Engineering, Mechanical Engineering, Facilities Management, or related field
- Experience working in data center facilities, critical infrastructure, or building systems environments
- Basic understanding of electrical systems, HVAC, cooling systems, and facility monitoring systems
- Strong troubleshooting and problem-solving skills
- Ability to work in 24x7 shift-based environments
- Good communication and coordination skills
Preferred Qualifications
- Experience working in data center or mission-critical environments
- Knowledge of power distribution, UPS systems, generators, and cooling infrastructure
- Familiarity with change management and maintenance processes
- Industry certifications such as CDCP, CDCS, or facilities management certifications are an advantage
Additional Qualifications
- Ability to work in operational environments with strict procedures and safety standards
- Strong attention to detail and ability to follow structured processes
- Ability to work independently and as part of a technical operations team