Sales Operations Specialist

Taipei, Taiwan

ByteBridge is a widely trusted innovator of IT services, including data center, enterprise IT, and unified communications. ByteBridge was founded by a team of passionate dedicated experts with a vision to achieve customer success through technology enablement. We bridge the technical gaps to help enterprises' vision come true and expand their business on a global scale. To date, ByteBridge has been trusted by some of the world's leading international companies.

The Sales Operations Specialist plays a pivotal role in supporting the sales team by ensuring the smooth and efficient operation of sales processes and activities. This position involves a combination of administrative tasks, data management, and customer service to contribute to the overall success of the sales department. 

• Validate and process customer orders
• Communicate with vendor and manufacturer
• Manage vendor quote, negotiate on payment terms and follow up on order status
• Understand guidelines and processes and follow while processing
  • Able to support multiple sales managers and handle multiple orders
  • Manage order status and inform customers with updates
• Liaise with the Logistics department to ensure timely deliveries,maintain and update sales and customer records
• Able to prioritize, act and resolve issues promptly

• High level of English skill is mandatory
• Goal-oriented and has a deep knowledge of customer service best practices
• Analytical and organizational skills and draw energy from being part of a team
• Detail Oriented, willing to learn attitude
• Ability to multi-task, prioritize, and manage time effectively

Experience working with ERP/CRM (Odoo experience is preferred)